Turning a bad experience around — Exemplary service from Corey Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dealership had significant complications and frustrating moments, the outcome was completely turned around thanks to Corey Owens and Alex Mesa. Both of them displayed an exceptional level of professionalism, honesty, and genuine empathy. They took the time to listen to my concerns, address the issues with full transparency, and act in complete good faith. In an industry where trust is everything, Corey and Alex ... Read More

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Google - Oct 4, 2026

Turning a bad experience around — Exemplary service from Corey Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dealership had significant complications and frustrating moments, the outcome was completely turned around thanks to Corey Owens and Alex Mesa. Both of them displayed an exceptional level of professionalism, honesty, and genuine empathy. They took the time to listen to my concerns, address the issues with full transparency, and act in complete good faith. In an industry where trust is everything, Corey and Alex showed true loyalty to customer satisfaction, handling my situation with kindness, respect, and utmost care. Their dedication to customer service was truly exemplary. Although the process started on the wrong foot, Corey and Alex restored my peace of mind and made sure every single promise was honored. I am deeply grateful for their honesty and outstanding support. I recommend this dealership solely because of Corey Owens and Alex Mesa, as they are honest, transparent, and truly dedicated to their customers. Silvia

Turning things around — Exemplary service from Corey Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dealership had significant complications and frustrating moments, the outcome was completely turned around thanks to Corey Owens and Alex Mesa. Both of them displayed an exceptional level of professionalism, honesty, and genuine empathy. They took the time to listen to my concerns, address the issues with full transparency, and act in complete good faith. In an industry where trust is everything, Corey and Alex showed true ... Read More

Full review text opened.

DealerRater - Oct 4, 2026

Turning things around — Exemplary service from Corey Owens and Alex Mesa I want to leave this review to be completely fair and give credit where it is due. While my initial experience with the dealership had significant complications and frustrating moments, the outcome was completely turned around thanks to Corey Owens and Alex Mesa. Both of them displayed an exceptional level of professionalism, honesty, and genuine empathy. They took the time to listen to my concerns, address the issues with full transparency, and act in complete good faith. In an industry where trust is everything, Corey and Alex showed true loyalty to customer satisfaction, handling my situation with kindness, respect, and utmost care. Their dedication to customer service was truly exemplary. Although the process started on the wrong foot, Corey and Alex restored my peace of mind and made sure every single promise was honored. I am deeply grateful for their honesty and outstanding support. I recommend this dealership solely because of Corey Owens and Alex Mesa, as they are honest, transparent, and truly dedicated to their customers. Silvia

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Jake and Corey always come Thu year 2 and snapped again GO GET YALL ONEEEEEEEEEE

Our salesman Samuel Jackson worked hard to find us the car we wanted at an acceptable price.

Had a great experience. Worked Robb Ross. Felt like I got a good deal and fairly decent trade in value. Typical back and fourth. But no bs. Worked out well. Would definitely come here if you are considering buying a hyundai.

Want to buy a car the other day and a gentleman named Samuel Jackson help me out and gave me a great deal on a vehicle go see Mr Jackson he is a great salesman

I told them I wasn’t leaving without a car and I didn’t!

Steve went far above the expectations to help my wife purchase her dream SUV. Great place great pricing

Responsive, attentive service, addressing our questions and concerns.

Staffers in Sales & Finance were attentive & responsive. It was useful that we had researched elements of car buying that were critical to us so we could ask precise questions. As a result, we purchased a car from Castle Hyundai.

Let me start by saying the service here is amazing. Vince and staff were amazing! Communication and service were amazing. Top tier! 10 stars! This is the epitome of dealer service. Give these guys a raise!!!

Courtney Davis was very transparent. He took his time explaining features and answering questions. I was made to feel comfortable with my purchase. I am very happy to have had Courtney for my sales associates. If your looking for a Hyundai he’s your guy 👍🏽

Sammuel Jackson

I had a great experience working with Courtney (salesman) & Corey (GM). I decided to sell my car to the dealership. They made the entire process easy, straightforward, and stress-free. Both were professional, honest, and very helpful throughout the whole transaction. I really appreciated how Courtney took the time to answer my questions and make sure everything went smoothly. I would definitely recommend them to anyone looking to buy or sell a vehicle. Great customer service and a great experience overall!

(Translated by Google) Many thanks to agent Luis Diaz who helped me with my car purchase. Very professional, excellent service. I highly recommend this excellent team. Thank you! 😊 (Original) Muchas gracias al agente Luis Diaz que me ayudó en la compra de mi carro muy profesional excelente servicio les recomiendo a este excelente equipo de trabajo gracias 😊

Rob was very professional and answered all questions clearly.

Working with Rob Ross was great. We were able to explore options, ask a lot of questions and did not feel rushed through our shopping experience. Highly recommend!

Steve, Manny and Yaz helped me get into my 2026 Hyundai Tucson. As a 3 time Hyundai leaser they really took my loyalty seriously and got me the best deal I could ask for. Thanks fellas. Check them out, you won’t regret it!

Today was more than just purchasing a vehicle, it was an experience I’ll genuinely always remember and appreciate 💯. At a time when I truly needed dependable transportation, Courtney treated me with patience, compassion, honesty, and respect. He didn’t make me feel like just another sale or number. He actually listened to my situation, understood what I needed, and worked hard to help me find the right vehicle at a fair price . Courtney was completely transparent about the numbers and made sure I understood everything before moving forward. I never felt pressured, misled, or pushed toward something overpriced , His ... Read More

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Google - Sep 10, 2026

Today was more than just purchasing a vehicle, it was an experience I’ll genuinely always remember and appreciate 💯. At a time when I truly needed dependable transportation, Courtney treated me with patience, compassion, honesty, and respect. He didn’t make me feel like just another sale or number. He actually listened to my situation, understood what I needed, and worked hard to help me find the right vehicle at a fair price . Courtney was completely transparent about the numbers and made sure I understood everything before moving forward. I never felt pressured, misled, or pushed toward something overpriced , His kindness and willingness to help meant more to me than he probably realizes . I’m sincerely grateful to Courtney for helping make this possible. If you’re looking for a vehicle and want someone who will treat you like a person and not just a customer, please ask for Courtney. He is honest, patient, caring, and truly committed to helping people! Thank you again, Courtney, for going above and beyond for me. Your compassion will never be forgotten!

Courtney is fantastic. He takes care of his customers. Great experience and highly recommend Castle Hyundai & Courtney.

Courtney was amazing, he help me get a deal and I was thoroughly satisfied with his service.

Luis Diaz was understanding of our needs and was courteous no pressure very relaxed We bought our 1st Hyundai Santa Cruz 😎

Samuel Jackson

Luis Diaz was very knowledgeable and professional. He answered all my questions. Luis was able to get me a good deal. If you're in a market for a new or used car stop by and see Luis.

Courtney is one of THEEEE BEST! Personable , kind, well rounded salesman. You won’t be disappointed working with him. He is amazing at what he does. He indeed is a God send!!!

I had a great experience working with Luis Diaz! He was extremely helpful, friendly, and engaging throughout the entire car-buying process. Luis took the time to answer all of my questions, explain everything clearly, and made sure I felt comfortable with my decision. He was professional, patient, and never made me feel pressured. I truly appreciate the time and effort he put into helping me find the right vehicle. If you’re looking for a salesperson who genuinely cares about his customers and provides great service, I highly recommend him.

I walked in and was greeted by mr rob Ross and it was history he got me the best deals I could ask for

Sam Jackson is a great salesperson. He definitely gets the job done! Thank you

Tony helped me get a great deal on a car. He is very kind and made this a great experience. He was very knowledgeable and efficient at his job which I appreciated.

Steve was great! Made our experience very pleasant and got us through the process quick!

Steve was such an incredible and super helpful with getting us a great deal on our vehicle.

Luis Diaz my car salesman today at Hyundai was the best car salesman I’ve ever worked with! Made me feel relaxed and gave me the quality service that I felt I deserved. Loved my experience here and felt extremely welcomed! Would buy another car from here again in the future

Luis was great! He was able to get me in at a great price, couldn’t be happier. Definitely recommend!!

Thank Tony!

Had a great buying experience! Sam Jackson was a pleasure to deal with! Everything went smoothly. Would go to them again for future purchases!

Great experience, Steve was friendly, knowledgeable, and very responsive. He made buying our car a painless process. I’d highly recommend him and would come back to buy again.

Steve was very friendly and so easy to work with.

Amazing experience with Rob. He was patient and kind and sold me my brand new car.

Purchased my new mini van over the weekend and was extremely pleased with the whole experience. Steve was very knowledgeable about the vehicle I was interested in and didn't try to upsell me on something else. He worked with me in getting the best deal and explained everything to me. The gentleman who finished the fiance end of the transaction was pleasant and made sure I understood everything before signing.

I just bought my first car last week and I love it! Everyone here was very helpful in answering all my questions and getting me a good deal. Especially Tony! He was very helpful walking me through everything and getting everything set up for me. I love it!

Samuel Jackson was a awesome salesman

Yaz was exceptional !!! We came in explain in detail what we needed , our budget and that we needed a car and he delivered !!!! No problems if you’re looking for a car come to Castle Hyundai

He greeted us warmly. He was straight to the point. He answered all our questions. He was professional.

This gentleman did great service help me out with all my problems I highly recommend him getting a raise that's cool

Rob Ross and Kelvin Mitcham made this a very pleasant new car purchase. Very helpful and informative. Answered all our questions and made this a great experience.

Steve was great. He went above & beyond to find me the perfect car. It was a great experience.

Definitely recommend asking for Luis Diaz if you’re looking for a great sales experience! Luis was amazing to work with! He was friendly, helpful, and made the whole car-buying process easy and stress-free. Love my new Hyundai Elantra! :)

Nick at Castle Hyundai is amazing! He is always so helpful whenever I come in for service or have questions about keeping my 2025 Elantra in top shape. He goes above and beyond to make sure I leave happy and with a smile. Make sure you ask for Nick—he always has my back!

Jakov and Tony are the best!!! My sister and I were able to get new 2026 Elantras with their help!! Very nice gentlemen!!!

Had a great experience!! Jakov & Tony did an amazing job with servicing my sister & I! Thank you guys so much.

My Wife and I have only dealt with Courtney. Great honest salesman. I highly recommend to look for Courtney. This will now be our 3rd vehicle in 6 years we’ve purchased from Courtney at Hyundai. I’m a small business owner and I value his honesty and clarity when buying a new vehicle.

Jake was great! When you need a car see him!

Luis was a great salesman. 10/10

Luis was great and very helpful.

Samuel Jackson was very helpful in getting all almost all my demands met. Very friendly and knowledgeable of his work.

Worked with Diaz, to get a 2026 Tucson. He made things fast and simple. Listened to my concerns and worked with me to get a great price. Will be back again and am sending everyone to talk to him.

The car buying experience at Castle Hyundai was a pleasurable experience. Rob was a very kind and helpful sales associate. He was not pushy and very informative. We were given options to lease and buy and chose the situation that was best for us.

Courtney was wonderful to work with. Man of his word.

Samuel jackson was very helpful and will definitely put you in a great car

Samual Jackson is the man! He is wonderful! I appreciate him so much, thank you!

Working with Luis was a generally easy and transparent experience. I look forward to my new car.

Steve was very delightful to work with. He wqs friendly and made me feel welcomed. He also helped me feel confident in my decision to purchase my new car. Thanks Steve!! It was also nice chatting 😃

Rob was great today at castle hyundai! I came in looking for a elantra n with a certain monthly payment and he was able to make it happen with only 3 hours of negotiation! Also a big thanks to kissey for making the final process smooth and simple!

Amazing experience!! Super smooth and easy process. We were very specific about what we wanted and Steve our sales guy made it happen. He made us feel super comfortable and got us out of there fast. Definitely recommending

Samuel Jackson was great salesman he was understanding and he made sure I got a great deal done

Steve was great! He was so helpful in helping me purchase my first car. Would 10/10 recommend coming here and buying from Steve!

The Experience with the salesman,Robert, was great. He was very helpful and pleasant. I would recommend this Dealership to everyone I know that is interested in buying a vehicle.

Luis was great! He was professional, helpful, and worked with me to find the right car! Would recommend to my friends and family!

Steve was great.

Good service

Jake was great!

My salesman Jake was amazing, very helpful and worked with me, when you need a car go see my man Jake!!

Jake was a great salesman with great customer service and made sure my process was smooth and easy.

Courtney Davis was the breath of fresh air that was needed in my car buying process. The industry needs more human beings like him. My car was destroyed by a criminal driver. This part of the car replacement ordeal help smooth my journey. Courtney was pivotal in my decision to purchase a vehicle from Castle Hyundai of Oak lawn. Keep up the good work sir!

Great experience Steve P was a great help

Jake was excellent when you need a car see him!

I had a great experience at Castle Hyundai purchasing my new car\! The entire process was smooth, and the staff made sure I felt comfortable and confident with my purchase\. They were patient, helpful, and really worked with me to make sure I drove away in something I loved\. I truly appreciate the time and effort they put into making everything come together\. I’m so happy with my new car and would definitely recommend Castle Hyundai to anyone looking for a great car\-buying experience\!

Samuel & Celvin was very helpful!

Why does buying a car take SO long. They have snacks and refreshments for patrons while they wait. Our sales man was really quite, not sure if he was shy or nervous. The finance lady was great and very personable!

Go see Samuel Jackson if you need a car. He went above & beyond to help me find the right vehicle and payment. I'm satisfied with my purchase.

Courtney was amazing. He was up front and did not use typical sales tactics. He was honest about the whole process even if it meant we would have to walk away. Very highly recommend. Thank you so much Courtney for making this experience stress free!! We appreciate you!

Courtney was very personable, very straight forward, honest and helpful. Very clear, very concise, and easy to work with.

It was a great experience with Mr. Samuel Jackson, very helpful thank you again Mr. Jackson.!

Got the best trade in price out of all dealerships. 10 out of 10 recommend. Nathan with kbb did a great job and overall a great place to buy or sell any vehicle. Very aggressively priced all around

Steve was a perfect person to help with our purchase. Highly recommend him.

Samuel Jackson was a pleasure to work with, I am very pleased with my new purchase!

Robert C was great in getting me a New he work hard

Kelvin and Howard has great service & we left with an great car

Courtney was very easy to work with. Honesty guy who wanted what was best for me

I was helped by Nathan with KBB, and wow. First, he was friendly and honest. Next, it really felt like his goal was to help me out. I needed to sell off a car that I enjoyed, but needed to move on from, and he was nothing but help. I simply cannot recommend Nathan and the Castle in Hyundai enough.

Walked out with a car very pleased all thanks to the help of Robert C., he was very helpful and would recommend him if you are considering coming in for a car!

Amazing customer service , Jake is your guy if you need a car

Jake was super nice and greeting when i walked into the dealership i recommend him

Thank you Courtney for be amazing Please ask for him whenever you ready to buy your car

Jake was great when you need a car see him